Vedior required a solution that would help lower DSO and empower collections staff to operate more efficiently. Replacing a number of disparate client databases, AvantGard Receivables provides Vedior with an integrated solution across a single platform, helping it to automate processes and institute controls by segmenting customers and applying collection strategies, as well as automatically building collector work queues. It also helps to intelligently escalate queried accounts and notify branch staff. Vedior is now able to automatically identify and assign ownership of queried transactions and track and escalate unresolved issues.

“We needed a solution that would reduce manual processing and enable our collections team to access client information readily. Our sister company in France had been using AvantGard Receivables for years and gave the solution an excellent reference,” said Erin O’Brien, group manager, payables and receivables at Vedior Asia Pacific. “Following the installation of AvantGard Receivables in April, we have been able to automate a number of manual tasks and have seen an increase in the number of clients our collection staff are contacting per month.”

“Improving the order-to-cash cycle continues to be an important goal for many organizations, and those operating in Asia Pacific face the same issues as their counterparts in Europe and the U.S. With the successful implementation of AvantGard Receivables, Vedior Asia Pacific can aggregate their data and streamline their processing helping to improve cash flow and DSO,” said Andrew Bateman, chief operating officer of SunGard’s international distribution business in Asia.

About Vedior Asia Pacific Pty Ltd and Randstand Holding
Vedior Asia Pacific Pty Limited includes some 20 recruitment and HR consulting brands. Operating in Australia, New Zealand and Asia, their multi-branding strategy is unique to the recruitment industry. All their expert businesses have their own specialty and brand strategy.

Vedior Asia Pacific Pty Ltd belongs to the second largest recruitment network in the world, Randstad Holding. Both Randstad and Vedior Asia Pacific aim to meet the constantly growing need for flexibility of labor, improved productivity and outsourcing of HR-related activities in the workplace by offering a range of services that cover almost every aspect of HR services – from staffing to HR consulting and HR process management services. With a large candidate base spread throughout 53 countries and 34,000 employees, Randstad helps over 700,000 people to work every day.

About AvantGard
SunGard’s AvantGard is a leading liquidity management solution for corporations, financial institutions and the public sector. AvantGard provides chief financial officers and treasurers with real-time visibility into cash flows and increased operational controls around treasury, receivables and payments management. The solution aggregates data for a single view of cash, drives productivity through automation, and fosters collaboration between trading partners.
www.sungard.com/avantgard

About SunGard
With annual revenue of $5 billion, SunGard is a global leader in software and processing solutions for financial services, higher education and the public sector. SunGard also helps information-dependent enterprises of all types to ensure the continuity of their business. SunGard serves more than 25,000 customers in more than 50 countries, including the world’s 50 largest financial services companies.
www.sungard.com

Trademark Information: SunGard, the SunGard logo and AvantGard are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.